Training Opportunities
WES 2008 offered BlackBerry® IT Administrators the opportunity to register for one day hands-on courses to be held on Monday, May 12 and Friday, May 16.
Each full day training session is scheduled from 8:30 to 5:00 and includes breakfast, lunch at noon and two breaks throughout the day.
Training content will be based on BlackBerry® Enterprise Server version 4.1.5 software, and will be email platform neutral. Note: If BlackBerry Enterprise Server v4.1.5 is not commercially released for one or more platforms at the time of WES, content covered during training may be subject to change.
Classes can be taken in any order, however it is highly recommend that if you have a basic level of experience with the BlackBerry Enterprise Server that you take the courses in order. Material covered in the first day naturally transitions into the second and includes a number of concepts that introduces students to the product.
If you have questions about BlackBerry Training at WES, please contact traininghelp@rim.com.
BlackBerry Training for IT Administrators 1
BlackBerry Training for IT Administrators 1 allows BlackBerry® Enterprise Server administrators to better manage the advanced features and capabilities of their BlackBerry solution.
This hands-on course delivers an overview of the features in BlackBerry Enterprise Server software. Through hands-on exercises, learners will walk through BlackBerry smartphone user and BlackBerry Enterprise Server management. The BlackBerry Attachment Service, the BlackBerry® Mobile Data System (BlackBerry® MDS) Connection Service, and the BlackBerry Messaging and Collaboration Service are also introduced and discussed. Troubleshooting information and exercises are included throughout the course.
Participants will also learn how to dynamically trace message data flow and BlackBerry® MDS data flow through the BlackBerry® solution. Through hands-on exercises, participants will learn how to support and troubleshoot the BlackBerry Enterprise Server.
BlackBerry Training for IT Administrators 2
This course is an extension of BlackBerry Training for IT Administrators 1.
BlackBerry® Training for IT Administrators 2 further allows BlackBerry Enterprise Server administrators to manage the advanced features and capabilities of their BlackBerry solution.
This hands-on course delivers an overview of the features in BlackBerry Enterprise Server software. Managing data transfer and email message filters, the BlackBerry Attachment Service, the BlackBerry Mobile Data System (BlackBerry MDS) Connection Service, and the BlackBerry Collaboration Service are covered in greater detail. Troubleshooting information and exercises are included throughout the course. Through hands-on exercises, participants will continue to learn to assess BlackBerry Enterprise Server software component performance by configuring and generating log files at key points along the data flows, as well as troubleshooting issues specific to separate BlackBerry Enterprise Server components.
